Companies will evolve their mobile strategy beyond “mobile friendly”. 2010 was the year where mobile devices finally drove enough site traffic to compel companies to craft a mobile strategy. Yet most organizations stopped at mobile friendly, assuming the battle was over once the website and marketing campaigns rendered correctly on mobile devices. In 2011, we’ll see marketers take advantage of device capabilities and characteristics to deliver mobile experiences, not mobile friendly websites. Users are open to more immersive experiences on tablets but will look for more transactional experiences on smartphones. Mobile development will no longer be an afterthought, and innovative companies will develop for mobile first, and progressively enhance the experience based on the capabilities of the browser or device.